HYDieCasting
Effective Date: [May 20, 2023]
HY Casting respects your privacy and is committed to protecting the personal information you submit to us through our website, Meta lead forms, Facebook, Instagram, WhatsApp, email, or other communication channels.
1. Information We Collect
When you contact us or submit a project inquiry, we may collect the following information:
- Your name
- Company name
- Email address
- Phone number or WhatsApp number
- Country or region
- Project requirements
- Product drawings, photos, samples, or technical files
- Material requirements, surface finish requirements, estimated quantity, and application industry
2. How We Use Your Information
We use the information you provide to:
- Review your custom die casting project
- Provide engineering review, DFM suggestions, quotation, and project communication
- Contact you regarding your inquiry
- Understand your project requirements
- Improve our products, services, and customer communication
- Follow up on potential cooperation opportunities
We do not sell your personal information to third parties.
3. Project Drawings and Technical Files
Any drawings, product photos, samples, technical files, or project details you provide will be used only for project review, engineering evaluation, quotation, and communication related to your inquiry. We will not publicly share your drawings or technical information without your permission.
4. How We Share Information
We may share necessary information internally with our sales, engineering, production, and quotation teams in order to respond to your inquiry. We may also use trusted service providers, such as website hosting, email, CRM, advertising, analytics, or communication tools, to help us process inquiries and manage customer communication. These providers are only allowed to use the information as needed to provide services to us.
5. Data Security
We take reasonable measures to protect your personal information and project information from unauthorized access, loss, misuse, or disclosure. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We may retain your information for as long as necessary to respond to your inquiry, manage project communication, provide quotation records, and maintain business records. You may contact us to request that your personal information be updated or deleted.
7. International Users
If you contact us from outside China, please note that your information may be transferred to and processed in China or other locations where our service providers operate. By submitting your information, you agree that your information may be processed for the purposes described in this Privacy Policy.
8. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for future communication
- Ask questions about how your information is used
To exercise these rights, please contact us using the information below.
9. Cookies and Analytics
Our website may use cookies or analytics tools to understand website traffic, improve user experience, and support advertising performance. You can adjust your browser settings to refuse cookies, but some website functions may not work properly.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Company: HY Casting
Email: [hydiecasting99@gmail.com]
Website: [www.hydiecasting.com]
Address: [Factory Building No. 23, Huizhou Zhongkai CIMC Smart Valley Industrial Park, Shanbei Village, Lilin Town, Zhongkai High-tech Zone, Huizhou]